Services

 
 

Our services are tailored to meet your organization's needs.

This services page gives you a basic overview of what we can do together.  We will discuss specifics as we work more closely.

 

New Communities

Launch your community thoughtfully right from the start. Projects vary from 1-4 months. Our comprehensive launch package includes all of the below. 

 

community branding

We work with your team to carve out your unique vision, mission, and values.  You walk away with a clear guide for all future community communications.

member research

Too swamped with the day-to-day work to get to know the pain points of your members? This is a serious (even business-threatening) problem and we can solve it with you. 

tech review

It's normal to feel overwhelmed with community technology. We can save you hundreds of hours in selecting the right software for your community launch. 

go to market planning 

"Build it and they will come" never works for communities. You have to plan carefully. We help get the word out in the most effective way possible. 

Existing Communities

It's never too late to assess your community's value and get back on the right track. We can help no matter how long your community has existed. 

 

STRATEGY audit

Are you doing everything you can to engage your community and still not seeing results? Why is it that people are not responding to your programs? We help assess the gaps and fill them in.  

defining key metrics

Need help showing your executive team that your community is impacting the organization's goals? We work together to clarify your story and show your ROI in a way that not only meets but exceeds industry standards. 

Optimizing existing programs

Even if your community is extremely successful, you may be pulling your hair out trying to manage it day in and day out -- alongside a million other responsibilities. We can help you optimize community operations to make your work easier and more effective.